IF YOU OR SOMEONE YOU KNOW HAS A GAMBLING PROBLEM, HELP IS AVAILABLE. CALL 1-800-522-4700

RESPONSIBLE GAMBLING

At Mirage Premium Hotel Casinos, we are committed to promoting responsible gambling and providing a safe, enjoyable environment for all our guests. Gambling should be entertaining, not a way to make money.

OUR COMMITMENT TO RESPONSIBLE GAMBLING

Mirage Premium Hotel Casinos is dedicated to providing a responsible gambling environment. We believe that gambling should be an enjoyable form of entertainment, not a financial solution. We actively promote responsible gambling practices and provide resources for those who need assistance.

Our staff is trained to recognize signs of problem gambling and to provide appropriate resources and support. We comply with all Nevada gaming regulations regarding responsible gambling.

SIGNS OF PROBLEM GAMBLING

Problem gambling can affect anyone. Recognizing the signs is the first step toward getting help. You may have a gambling problem if you:

  • Spend more time or money gambling than you intended
  • Feel restless or irritable when trying to cut down or stop gambling
  • Gamble to escape problems or relieve feelings of helplessness, guilt, or depression
  • Try to win back gambling losses by gambling more ("chasing losses")
  • Lie to family members or others to hide the extent of your gambling
  • Have jeopardized or lost important relationships, jobs, or opportunities because of gambling
  • Rely on others to provide money to relieve desperate financial situations caused by gambling

24/7 NATIONAL PROBLEM GAMBLING HELPLINE

1-800-522-4700

Call for free, confidential support anytime, day or night. The helpline can provide referrals to local resources, counseling, and treatment options.

Text: 8005224700 | Chat: ncpgambling.org/chat

TIPS FOR RESPONSIBLE GAMBLING

  • Set a budget: Decide in advance how much money you can afford to lose and stick to it
  • Set a time limit: Decide how much time you will spend gambling and stick to it
  • Gamble for entertainment: View gambling as entertainment, not a way to make money
  • Never chase losses: Don't try to win back money you've lost by gambling more
  • Balance gambling with other activities: Don't let gambling take over your life
  • Don't gamble when you're upset or stressed: Your judgment is impaired
  • Never gamble with borrowed money: Only gamble with money you can afford to lose
  • Understand the games: Know the rules and odds before you play

SELF-EXCLUSION PROGRAM

If you feel you cannot control your gambling, you may choose to exclude yourself from Mirage Premium Hotel Casinos and other Nevada casinos through the statewide Self-Exclusion Program.

How it works: You voluntarily ban yourself from entering casinos and participating in gaming activities for a specified period (1 year, 5 years, or lifetime).

To enroll: Visit the Nevada Gaming Control Board website or contact our Security Department for assistance.

RESOURCES AND SUPPORT

If you or someone you know is struggling with problem gambling, help is available. Here are some resources:

National Council on Problem Gambling

The NCPG operates the National Problem Gambling Helpline and provides resources, support, and advocacy for problem gamblers and their families.

Website: ncpgambling.org

Helpline: 1-800-522-4700

Gamblers Anonymous

A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from gambling addiction.

Website: gamblersanonymous.org

Hotline: 1-855-222-5542

Gam-Anon

A support group for family and friends of compulsive gamblers. Gam-Anon offers understanding, strength, and hope through shared experiences.

Website: gam-anon.org

RESPONSIBLE GAMBLING AT OUR CASINOS

At Mirage Premium Hotel Casinos, we implement several responsible gambling measures:

  • Training for all staff to recognize problem gambling behaviors
  • Information about responsible gambling and help resources available throughout our properties
  • Ability to set betting limits on certain gaming machines
  • Self-exclusion program enrollment assistance
  • Age verification procedures to prevent underage gambling
  • Signage displaying responsible gambling messages and helpline numbers

AGE RESTRICTION

You must be at least 21 years old to gamble at our casino hotels. Valid government-issued photo ID is required for all gaming activities.

21+

We strictly enforce age restrictions and conduct regular ID checks. Anyone under 21 found gambling will be removed from the casino and may face legal consequences.

CONTACT OUR RESPONSIBLE GAMBLING TEAM

If you have questions about our responsible gambling policies or need assistance, please contact our Responsible Gambling Team:

Email: [email protected]

Phone: +1 (702) 555-1234 (Ask for Responsible Gambling Coordinator)

In Person: Visit our Security Office or Casino Cage for information and resources