PRIVACY POLICY

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Identification Information: Name, email address, phone number, date of birth, government-issued ID
• Booking Information: Reservation details, payment information, stay preferences
• Gaming Information: For casino hotel guests, we may collect player activity, rewards club information
• Communication Information: Correspondence with our customer service team
• Technical Information: IP address, browser type, device information, cookies

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and manage your hotel reservations and casino visits
• To provide customer service and respond to your inquiries
• To send you important updates about your bookings
• To improve our website, services, and customer experience
• To comply with legal obligations, particularly for casino operations
• To prevent fraudulent activities and ensure security
• For marketing purposes (with your consent where required)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who provide services on our behalf (payment processing, booking systems)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Safety and Security: To protect the rights, property, or safety of Mirage Premium Hotel, our guests, or others
• With Your Consent: When you give us explicit permission to share your information

We do not sell your personal information to third parties.

4. Casino-Specific Privacy Considerations

For guests using our casino facilities, additional privacy considerations apply:

• We are required by gaming regulations to collect certain personal information
• Player activity may be monitored for security and regulatory compliance
• Information may be shared with gaming regulatory authorities as required by law
• We implement responsible gambling measures which may involve tracking gaming activity

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and for advertising purposes. You can control cookies through your browser settings.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your information (subject to legal requirements)
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to opt-out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed to individuals under the age of 21. We do not knowingly collect personal information from children under 21. If we become aware that we have collected personal information from a child under 21, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: